OCT '18 COMPUTER SYSTEM UPGRADE
Due to a major computer system upgrade scheduled to take place at the start of October, we will have NO ACCESS TO ANY OF YOUR MEDICAL NOTES during the week commencing 1st October 2018. This means that we will be operating on a restricted, emergency-only, basis that week, and will be unable to process ANY repeat prescriptions.
PLEASE ENSURE THAT YOU HAVE ORDERED ANY MEDICINES THAT YOU WILL REQUIRE DURING THIS PERIOD BEFORE 1PM ON FRIDAY 28TH SEPTEMBER. The prescription-request function on the website will be unavailable from that time, and for the duration of the following week.
NEEDING A LETTER FOR UNI OR COLLEGE?
There is an increasing tendency for educational institutions to seek GP confirmation where a student may have been absent from attending exams or classes due to ill health. We are increasingly being asked to spend time writing letters to confirm periods of absence that we often know nothing about, or to confirm that students have been, or will be, unable to sit exams, or submit coursework, due to problems that the Institution may already be well aware of. This is an inappropriate use of your GP's time and is a growing problem. Parents are responsible for providing reasons for their children's absences from school, and students, as adults, are responsible for providing reasons for their absences from university or college.
There is no obligation for GPs to provide such reports or letters as part of the National Health Service, and Department of Work and Pensions Medical Certificates cannot be issued, as these are legal documents used exclusively for employment and social security purposes. Such reports or letters therefore fall into the same category of private services that occupational health reports for employers currently occupy, and they will be charged for accordingly.
Should an educational institution insist on a Doctor's letter, they themselves should submit a written enquiry to the GP, including the appropriate signed consent of the student that gives explicit permission for the release of information from their medical record. The appropriate consent form can be downloaded here.
In all cases, this type of letter or report will attract a fee commensurate with the amount of GP and administrative time involved in its preparation.
MEDICAL STUDENT TEACHING
From the end of September 2016, the Surgery is becoming a teaching practice for students studying Medicine at Edinburgh University Medical School. This means that we will have a "Student Doctor" attached to the Practice for periods of 3 weeks at a time. The students will be observing consultations between patients and various members of the Practice team during their attachments, and they will accompany the GPs on home visits etc. There will only ever be one student at a time, and he or she will be bound by the same duty of confidentiality that applies to all other members of our Team.
You will be advised whenever a student is going to to present at any of the appointments that you attend, so that you have the opportunity to ask to see your healthcare professional alone. Please do remember, however, that we are teaching the doctors of the future, and the only way for them to learn is by seeing patients like you.
STUDENT DOCTOR APPOINTMENTS
In addition to shadowing the work of our Team, each Medical Student will require to gain experience and confidence in dealing with patients' problems themselves, so during the course of each 3-week attachment, we will be offering a small number of appointments with the "Student Doctor". During such appointments, patients will be seen and assessed by the Medical Student whilst under the supervision of one of the qualified, regular, GPs. These "Student Doctor" appointments will be restricted to relatively straightforward problems that reflect their junior stage of training. If you are offered one of these appointments, you will be asked some simple questions by Reception at the time of booking, in order to ensure that it is appropriate.
If you accept one of these appointments, please allow for extra time, as the students are obviously much less experienced at listening to your story, examining you, and then working out what to do! We would suggest that you allow around 30 minutes from start to finish. We also ask that you do not book one of these "Student Doctor" appointments if you have saved up a 'list' of problems, or if you have a particularly complicated or ongoing problem that is better dealt with by one of the qualified GPs.
PRACTICE CLOSURE 5/9/18
The Practice will be closed from 12.30pm on the afternoon of 5/9/18 for staff training. Please call NHS 24 if you need medical advice whilst we are closed.